Security and Availability
iService security and availability
iService uses user types and segments to control access, encrypts data in motion and backups, restricts browser connections to HTTPS, and gives each hosted tenant a separate database. One to One Service.com, Inc. documents individual controls in a company-prepared report available under NDA. Request the report to start the NDA process.
iService security controls
iService uses access, encryption, HTTPS, and hosted tenant separation controls for customer data and service records. One to One Service.com, Inc. documents individual controls in a company-prepared report available under NDA. The report gives your security and compliance reviewers the control details they need for formal assessments.
Access and data controls
iService uses user types and segments to control feature rights, customer data, and history. Portal settings control what portal users view and edit, while administrators alone purge history. The platform encrypts data in motion and backups, restricts browser connections to HTTPS, and gives each hosted tenant a separate database. Each tenant database holds that company's configuration and records.
The company-prepared report documents the individual access and data controls. Reviewers receive the report under NDA after the required process.

Security report and NDA process
One to One Service.com, Inc. shares its company-prepared control-design report under NDA. Requesting the report starts the required NDA process. After the NDA is in place, the company sends the report to your reviewer. The report gives reviewers direct control details without routing basic questions through sales.
The report documents individual security controls as a company-prepared report. It does not claim independent certification or attestation. Reviewers use those details for formal security and compliance assessments.
Deployment choices and mail monitoring
iService runs as a hosted or on-premises deployment. Hosted customers can move to an on-premises installation when their deployment needs change. One to One Service checks its mail-server IP addresses against monitored blacklists. The security report documents this monitoring with access, encryption, and tenant-separation controls. The report gives reviewers the deployment and mail-monitoring details.
Request the security report
One to One Service.com, Inc. prepares the control-design report and shares it under NDA. Request the report to start the required NDA process. After the NDA is in place, the company sends the report to your reviewer. The company-prepared report documents individual controls and does not claim independent certification or attestation.
Request the iService security report
One to One Service.com, Inc. documents individual security controls in a company-prepared report. Request it under NDA to start the required process and receive it for your security review.


